Super Quality Cleaning (“we,” “our,” “us”) is committed to protecting the privacy of our clients and visitors to our website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 2020 of New Zealand. By using our services or visiting our website, you agree to the terms outlined in this policy.
Information We Collect
We may collect personal information from you in various ways, including but not limited to:
- Personal Identification Information: Name, email address, phone number, and physical address.
- Payment Information: Credit card details and billing address for processing payments.
- Service Details: Information related to the cleaning services you request, including specific instructions and preferences.
- Communication Records: Emails, phone call recordings, and messages between you and us.
- Website Usage Information: IP address, browser type, operating system, referring URLs, and browsing behavior on our website.
How We Use Your Information</h2
We use the information we collect for the following purposes:
- To Provide Services: To schedule and deliver our cleaning services, and to communicate with you regarding your appointments.
- Payment Processing: To process payments for our services and manage billing.
- Customer Support: To respond to your inquiries, provide customer support, and resolve any issues.
- Marketing: To send you promotional materials, newsletters, and updates about our services, with your consent.
- Website Improvement: To analyze website usage and improve our website’s content and functionality.
- Legal Compliance: To comply with legal obligations and protect our legal rights.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that perform services on our behalf, such as payment processors and IT service providers.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new owner.
- Legal Obligations: When required by law or to protect our rights and interests, we may disclose your information to regulatory authorities or legal entities.
Security of Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption: Securing sensitive information during transmission using encryption protocols.
- Access Controls: Limiting access to your personal information to authorized personnel only.
- Regular Audits: Conducting regular audits of our security practices and procedures.
Your Rights
Under the Privacy Act 2020, you have the following rights:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal information under certain circumstances.
- Withdrawal of Consent: You can withdraw your consent to our processing of your personal information at any time.
To exercise these rights, please contact us using the contact details provided below.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Super Quality Cleaning
5A Graham Bell Avenue, Mount Roskill 1041Auckland, New Zealand Phone : 0221749557
Email : contact@superqualitycleaning.co.nz
By using our services or visiting our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
