Welcome to Super Quality Cleaning. By using our services or visiting our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
Services
**Super Quality Cleaning** (“we,” “our,” “us”) provides professional cleaning services in Auckland, New Zealand. The specific services we offer, including but not limited to, residential cleaning, commercial cleaning, and car cleaning, are detailed on our website and promotional materials.
Appointments and Scheduling
- Booking: You can schedule an appointment for our services via our website, phone, or email. All bookings are subject to availability.
- Cancellations: If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.
- Delays: We strive to arrive at the scheduled time; however, unforeseen circumstances may cause delays. We will notify you as soon as possible if we are delayed.
Pricing and Payment
- Quotes: All service quotes are estimates based on the information provided. Final pricing may vary based on the actual scope of work.
- Payment Terms: Payment is due upon completion of the service unless otherwise agreed upon in writing. We accept cash, credit cards, and other forms of payment as specified on our website.
- Late Payments: Late payments may incur additional fees. We reserve the right to suspend or terminate services for overdue accounts.
Customer Responsibilities
- Access: You are responsible for providing access to the property at the scheduled time. Failure to provide access may result in additional fees or rescheduling of the service.
- Safety: Ensure that the work area is safe and free from hazards. We reserve the right to refuse or terminate service if the work environment is deemed unsafe.
Liability and Damages
- Liability:While we take utmost care in providing our services, we are not liable for any indirect, incidental, or consequential damages arising from our services.
- Damages: Any damages caused by our team must be reported within 24 hours of service completion. We will investigate and, if necessary, rectify the issue. Our liability is limited to the cost of the service provided.
Satisfaction Guarantee
We aim to provide high-quality cleaning services. If you are not satisfied with our work, please contact us within 24 hours of the service, and we will address your concerns promptly.
Use of Website
Content: The content on our website is for general information purposes only. We reserve the right to modify the content at any time without prior notice.
Intellectual Property: All website content, including text, graphics, logos, and images, is the property of Super Quality Cleaning and is protected by intellectual property laws. Unauthorized use of our content is prohibited.
Privacy
Your privacy is important to us. Please refer to our [Privacy Policy](#) for information on how we collect, use, and protect your personal information.
Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our services or website, you agree to be bound by the revised terms.
Governing Law
These terms and conditions are governed by the laws of New Zealand. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts of New Zealand.
Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at:
Super Quality Cleaning
5A Graham Bell Avenue, Mount Roskill 1041Auckland, New Zealand Phone : 0221749557
Email : contact@superqualitycleaning.co.nz
By using our services or visiting our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
